Ethically Made Alternative Clothing | Neon Underground – Neon Underground Apparel
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    ⚡️𝕰𝖙𝖍𝖎𝖈𝖆𝖑𝖑𝖞 𝖒𝖆𝖉𝖊

    All of our products are handmade to order and crafted with the highest quality, ethically sourced materials. Zero inventory and ethically sourced materials eliminates environmental risks by excess stock and mass production.

    ⚡️𝖂𝖊 𝖕𝖗𝖆𝖈𝖙𝖎𝖈𝖊 𝖘𝖑𝖔𝖜 𝖋𝖆𝖘𝖍𝖎𝖔𝖓  

    We want to be remembered for the quality of products we deliver, not the waste we leave behind. Eliminating order minimums and delivering made-to-order products.

    ⚡️𝕺𝖚𝖗 𝖒𝖆𝖓𝖚𝖋𝖆𝖈𝖙𝖚𝖗𝖊

    Our supplier owns and operates each factory located in Quanzhou, China, it gives us the ability to monitor and control working conditions. Audits are annually performed to ensure best business practices, standards, and compliance are met.

    ⚡️𝕰𝖙𝖍𝖎𝖈𝖆𝖑𝖑𝖞 𝖒𝖆𝖉𝖊

    All of our products are handmade to order and crafted with the highest quality, ethically sourced materials. Zero inventory and ethically sourced materials eliminates environmental risks by excess stock and mass production.

    ⚡️𝖂𝖊 𝖕𝖗𝖆𝖈𝖙𝖎𝖈𝖊 𝖘𝖑𝖔𝖜 𝖋𝖆𝖘𝖍𝖎𝖔𝖓  

    We want to be remembered for the quality of products we deliver, not the waste we leave behind. Eliminating order minimums and delivering made-to-order products.

    ⚡️𝕺𝖚𝖗 𝖒𝖆𝖓𝖚𝖋𝖆𝖈𝖙𝖚𝖗𝖊

    Our supplier owns and operates each factory located in Quanzhou, China, it gives us the ability to monitor and control working conditions. Audits are annually performed to ensure best business practices, standards, and compliance are met.

    OEKO-TEX®

    ✅Info Links & Certifications

    Standard 100 OEKO-TEX® certified material

    Certificate > download here

    Standard 100 OEKO-TEX® certified ink

    Certificate > download here

    OEKO-TEX®

    ✅Info Links & Certifications

    Standard 100 OEKO-TEX® certified material

    Certificate > download here

    Standard 100 OEKO-TEX® certified ink

    Certificate > download here

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    Refund & Return Policy

    Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Additional non-returnable items:
    Used, torn, or damaged products

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    There are certain situations where only partial refunds are granted (if applicable)
    Any item not in its original condition, is damaged or missing parts for reasons not due to our error
    Any item that is returned more than 30 days after delivery

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at info@nuapparelus.com.

    Sale items (if applicable)
    Sale priced items may be refunded, and you will be refunded the amount you paid.

    Exchanges (if applicable)
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hburnett@nunapparelus.com and send your item to: 600 Spring Willow Dr. Allen, TX 75002

    Gifts
    If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

    If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

    Shipping
    To return your product, you should mail your product to: 600 Spring Willow Dr. Allen, TX 75002

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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